Service Administrator

  • Job Reference: 00027626-1
  • Date Posted: 17 November 2020
  • Recruiter: CV-Library
  • Location: Nottingham, Nottinghamshire
  • Salary: £19,188 to £20,405
  • Sector: Accounting, Banking & Financial Services, Insurance & Superannuation, Covid-19
  • Job Type: Permanent

Job Description

About The Role
Please note that all face to face interviews will be carried out with strict adherence to COVID-19 safety precautions and measures. These will be shared with you at point of invitation.
We are looking for an experienced Administrator, to join our Aftersales Service team based in our centrally-located Nottingham Head Office.
You will play a vital role as Service Administrator, being the friendly voice of Machine Mart; you will be a key point of contact between our 64 stores nationwide, our customers and our engineers. Your duties will be varied and include data inputting, handling inbound calls, attending to customers at the trade counter, updating records and spreadsheets and filing and archiving.
To succeed in this role you will have good IT skills, including Microsoft Word and Excel, with previous experience in data entry, therefore a high level of accuracy is essential. You will have an excellent telephone manner and effective communication skills, also being confident when assisting customers face to face. You will have the ability to work on your own initiative to tight deadlines.
If you relish the challenge of an exciting and varied role and would like to be part of our team, this could be the opportunity for you.
The working hours are 8:30 – 18:00, Monday to Friday.
Benefits
What you’ll get in return for your commitment:
* Staff Discounts
* Healthcare Cash plans
* A company pension scheme
* Life Cover
* Employee Assistance Programme
* Role specific training and development
* Proactive promotion of internal candidates
* Paid Breaks
* Free Tea & Coffee
About The Company
Machine Mart is the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 38 years in business, we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings