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Senior Garage Manager

Job Title: Senior Garage Manager
Contract Type: Permanent
Location: Maidstone, Kent
Industry:
Salary: £37000 - £40000 per annum + 30 days holidays, 10% Bonus
Start Date: asap
Reference: MANAGEMAIDT_1548168246
Contact Name: Marta Kosno
Contact Email: marta.kosno@omegaresource.co.uk
Job Published: January 22, 2019 14:44

Job Description

Job title: Senior Garage Manager
Location: Maidstone
Type of job: permanent
Salary: £37000 to £40000 plus 10% over target bonus


We are now seeking to recruit a Senior Garage Manager to for our fast growing clients based in Maidstone Our client is the second biggest fleet maintenance provider in UK and they own the network of 65 workshops across UK.

This well-established garage requires a 'Senior Garage Manager' to join a team of 13 (2 x Technician in Charge, Receptionist, Workshop Assistant & 9 x Technicians). As a manager you will be required to run an efficient operation, ensure customer satisfaction at all times, motivate and support staff. You will be expected to assist in the development and improvements of processes and systems as well as driving the business forward

Responsibilities:
To lead, inspire, motivate and coach a team of our employees, to ensure maximum performance is delivered to meet both internal and external customer expectations
Achieving the monthly productivity targets that are set (by finance) and reviewed from time to time.
Setting the standards of compliance, behaviors and work ethics that place the customer at the heart of everything we do. You will be focused on KCI (Keeping the Customer Informed).
Responsible for the service delivered in network
Ensure that customers' vehicles are serviced, maintained and repaired to agreed standards and to planned schedules.
Deliver an overall service that meets the existing and rising standards expected from customers
Build and maintain strong local customer relationships and take the network services lead for national account customers
Grow local SMR business by attracting and retaining profitable retail and SME customers
Take a shared responsibility for discharging Group and its Customers Operators License obligations with regards to the SMR of their vehicles as defined by VOSA
Responsible for all stock control and maintenance within their garage
Management of (potentially) larger amount of employees / larger work areas (i.e. 24/5 workshops, satellite inclusion, etc.)
Achieve a profitable and sustainable contribution by maximising own and collective workshop efficiency
To continually analyse costs and drive new cost saving initiatives across the Garage Service Network

Requirements:
Previous experience in a Garage Manager Role or Workshop Controller experience who is now looking for promotion. It is essential that candidates have strong people skills and Vehicle Technician qualifications are preferred, but not essential.


If you think that you are appropriate candidate for this position, please do not hesitate to contact or Marta Kosno on 01453 852 542 or email

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.