Senior Customer Adviser, Fraud - Belfast City

Job Title: Senior Customer Adviser, Fraud - Belfast City
Contract Type: Permanent
Location: Belfast
Salary: £10.12 per hour
Start Date: 2019-08-16 00:00:00
Reference: BC0305
Contact Name: Blue Arrow Belfast
Contact Email:
Job Published: July 26, 2019 09:49

Job Description

Blue Arrow are excited to recruit a Senior Customer Adviser in Fraud for one of the UK's leading banking groups located in Belfast City.

Job Role:

You will be required to provide support for new and existing customers with their complex fraud enquiries. You will provide excellent customer service, ensuring all customers are dealt with quickly and professionally. 

4-5 weeks of paid training will be provided for this role.

The ideal candidate will:
  • Possess strong customer service skills.
  • Have good attention to detail as you may be required to review documents i.e payslips and bank statements.
  • Have an excellent telephone manner, competent IT skills and the ability to work in a fast paced environment.  
Shift Pattern:

Successful candidate will be flexible to work on a rotated shift pattern to include weekends.

Pay rate:

£10.12 p/hr (plus unsociable pay uplift and holiday pay).

if you wish to apply please Click the Apply now link or if you have any questions contact our office on 02890315005 and ask for Antonnia.