Senior Collections Advisor

Job Title: Senior Collections Advisor
Contract Type: Permanent
Location: Southampton
Salary: £27000 - £33500 per annum
Start Date: 2019-03-29 00:00:00
Reference: 096110840
Contact Name: Jessica Harfield
Contact Email:
Job Published: March 29, 2019 10:47

Job Description

As our client continues to increase its UK business, the need for a robust Senior Credit Controller / Collections Specialist (B2B) is required. In this diverse role, you will be responsible for resolving the most challenging disputes, liaising internally and externally with key clients to ensure the outstanding debt is recovered. In return, you will be offered parking, competitive benefits package and opportunity to genuinely add value to the business.

In this standalone role, you will report directly to the Head of Collections, responsible for the following duties

• Manage a portfolio of live, current and overdue debit balance for business accounts
• Resolve complex collection issues and disputes in a timely manner
• Identify trends and suggest improvements
• Review process in order to look for improvement and cost cutting exercises
• Investigate actions to minimise risk of overdue debtor balance
• Build strong relationships with debtors and internal stakeholders
• Compile legal information for legal department
• Support with reporting
• Ad hoc duties as required

To be considered for the role of you must have the following:

• You will have previously worked in one of the following roles – Senior Collector, Senior Recoveries Clerk, Collections Supervisor, Senior Collections Advisor, Finance Supervisor, Credit Controller
• Understanding of end-to-end debt recovery and related functions and processes
• ICM qualified is desirable but not essential

In return you will receive the following:

• Competitive benefits
• Pension
• Free Parking
• Personal development programme
• ICM study package

Sheridan Maine Recruitment Limited is acting in the capacity of a Recruitment Agency in relation to this role. Sheridan Maine complies with all relevant UK legislation and does not discriminate on any characteristics protected under the Equality Act 2010. In completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone under GDPR Article 6(1)(a) and you are also consenting to receiving information via the same means in relation to Sheridan Maine providing you with work finding services. Our Privacy Policy and Data Processing & Retention Policies can be viewed on our website. Should you wish, you may opt out at any time.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within five days please assume that on this occasion your application has not been successful.