Senior Associate Director - St Albans
Responsible for the delivery of sales of residential property in the St Albans area. As a head of Office you will be driving revenue, profitability and lead generation throughout the area.
Delivery of individual and team revenue against set targets through the sale of residential properties in the St Albans area.
Developing relationships and working closely with clients to secure future instructions/ business
Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
Providing exceptional customer service to clients, face to face, by telephone or email.
Meeting with clients to provide a service tailored to individual instructions.
Progressing sales to completion, including liaison with solicitors as appropriate, and keeping all parties well informed.
Providing informed advice and expertise to clients and colleagues.
Maintaining a network of both internal and external contacts, and make use of these in order to gain new business opportunities
Maintaining team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.
The desired candidate will;
Be able to demonstrate a successful track record of meeting and exceeding sales targets
Demonstrate in-depth local knowledge of St Albans
Possess excellent negotiating and rapport building skills
Have experience of pitching and securing new business
Demonstrate a full understanding of the residential sales process
Have a full understanding of all relevant regulation and AML/KYC procedures required in residential transactions
Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
Exhibit commitment to high standards and provide a quality service
Have experience in motivating a sales team. Management experience is desirable, however not essential.
Be able to demonstrate a strong track record of converting market appraisals to sales revenue
Possess a composed manner and the ability to work under pressure
Have strong time management and ability to prioritise workloads and meet deadlines
Exhibit excellent planning and organisational skills
Possess excellent telephone manner and communication skills, both written and verbal.
Possess the ability to work well as part of a team, however be also able to self-motivate and work independently.
Have working knowledge of Microsoft Office