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Sales Order Administration

Job Title: Sales Order Administration
Contract Type: Permanent
Location: Swavesey
Industry:
Salary: £19000 per annum
Start Date: 2019-06-23 00:00:00
Reference: 231100157
Contact Name: Richard Smith
Contact Email: richard.smith@pertemps.co.uk
Job Published: May 21, 2019 13:35

Job Description

The Administration department is responsible in providing customers and colleagues with excellent administrative support and communicating effectively at all times.

They key objectives for the department are to:

• Process sales orders, invoices and agreements accurately
• Provide excellent customer service at all times, internally and externally
• Respond to customer requests professionally and in a timely manager
• Communicate effectively, using the most appropriate methods
• Provide administrative support to the sales team

The role of Sales Administrator is a key role within the Sales Order Process team processing sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the internal sales team

To process sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the internal sales team

KEY RESPONSIBILITIES
• Process and invoice all sales documentation, primarily, finance and service agreements.
• Process sales orders and support members of the sales team
• Liaise with finance companies regarding credit proposals, settlements and payment of invoiced deals.
• Process sales orders and support members of the sales team
• Resolve any customer or agreement queries, in addition to providing sales and customer information
• Maintain customer machine database, with accurate inputting of agreement and service details
• Respond to customer telephone calls and requests for information
• Provide administrative support to the sales team and assist with answering telephone and day to day office administration
KEY OBJECTIVES
• Timely processing of finance and service agreements to obtain prompt payment
• Ensure service details are entered onto the database in full, accurately and promptly to minimise errors, credits and customer queries
• Provide excellent sales support and customer service