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Sales Advisor

Posted 5 days ago by Pertemps
Location Birmingham Job Type Permanent
Salary £23000 per annum, Benefits: OTE £26,000 Sector Sales
A fantastic opportunity is available for a Sales Advisor to join an Insurance company based in North Birmingham

The role and responsibility

•Responsible for continuously treating customers fairly and in line with FCA regulations
•Responsible for communicating up to date policy renewal details
•Keep up to date and work within industry best practice guidelines, meeting FCA guidelines in order to effectively carry out the Sales Advisor role
•Responsible for delivering to the client the correct version of up to date scripting
Working with both the Sales Performance Manager and Underwriting team, to maintain Company best practice when communicating up to date new business insurance policy details to clients of the company
•Communicate with all Managers within the Sales Department in order to try and generate new business
.To ensure new business insurance enquiries are received by telephone and all relevant information required is obtained and communicated whist adhering to FCA regulatory requirements, Credit Card Payment Industry Standards and the Data Protection Act
•Follow a set sales structure to confirm the needs and demands of the customer and sell both core and additional products, must follow a completion of a task of 'fact finding' exercise to identify customers' demands and needs
•To follow relevant call transcripts as determined by Company standards and FCA guidelines
•Obtain information using quotation system, rating guides or by referral to insurers. Communicate quotations advising the most appropriate to ensure we meet the client's needs
•To issue policy documents
•To update client's personal details via OGI and SSP systems
.To assist in ensuring accuracy of work evidenced in both documentation and computer input
•You will receive regular call monitoring and management feedback in relation to compliance, meeting FCA standards

To be considered for the Sales Advisor role you must have have proven experience within a customer centric/call centre role and demonstrate an ease when based in a high paced busy working environment.

-At least 2 years previous Sales experience preferable, Industry experience is not essential
-Knowledge of sales and target driven techniques
-Ability to demonstrate excellent communication and interpersonal skills
-Ability to receive feedback in a positive and constructive manner
-To display patience and adaptability in approach to customers
-Knowledge of Microsoft Office products
-Ability to work independently with minimal supervision, establishing priorities and meeting deadlines
-Excellent verbal and written communication skills; requires the ability to communicate with technical and non‐technical users
-Experience of working within the financial sector would be desirable

The company are offering a salary of £23,000 with an OTE of £26,000 with hours week 1-9am-5pm week 2 1pm till 8pm Monday to Friday and every other Saturday 9am till 3pm, Pension, free parking and a great team to be apart of

Please click below to apply