CUSTOMER SERVICE / SALES ADMIN / ACCOUNT MANAGER
|Job Title:||CUSTOMER SERVICE / SALES ADMIN / ACCOUNT MANAGER|
|Salary:||£17000 per annum|
|Start Date:||2019-02-18 00:00:00|
|Contact Name:||Laura Sherlock|
|Job Published:||July 30, 2019 12:51|
Daily Duties & Responsibilities:
• Manage client accounts and keep in regular contact upselling cross-selling
• Provide excellent customer service on each and every single call
• Process job sheets, quotes and purchase orders.
• Allocating engineers works when required.
• Build good working relationships internally and externally
• Chasing outstanding repairs with subcontractors
• Updating the database.
• Managing the "Work in Progress" report to achieve KPI's set.
• General office / admin duties.
• Cover other team members when required.
• Contribute to staff training.
Working Hours & Salary:-
• Mondays 8am–5pm
• Tues, Wed & Thurs 8.30am–5pm and 8am–4.30pm on a rotating on a weekly basis
• Fridays 8.30am – 4.30pm
The successful applicant will have have a wealth of experience working in a fast paced office environment taking a high volume of calls or a fast paced call centre environment.
This position would be suited to somebody who has held one of the following positions previously:- Sales Admin, Internal Sales, Internal Account Manager, Customer Service Advisor, Dispatcher, Scheduler.
Please click to apply
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