Dispatch Co-Ordinator

Job Title: Dispatch Co-Ordinator
Contract Type: Permanent
Location: Redditch
Salary: £18000 - £19000 per annum
Start Date: 2019-01-31 00:00:00
Reference: 047107356
Contact Name: Sophie Rothero
Contact Email:
Job Published: January 10, 2019 11:02

Job Description

We are currently recruiting for a full time returns dispatch coordinator to work for a well-established, growing business in Redditch. The successful candidate will be working in a small team. The role will involve data entry and returns administration. The successful candidate will be required to ensure that customer repair orders are received, assessed and logged onto our management system with a high degree of accuracy within a fast moving environment.

Returns Dispatch Co-ordinator key responsibilities:-
• Dealing professionally with customers and couriers bringing in units for repair
• Receipt of customer units sent in for repair
• Unpacking of customer units and checking to accompanying paperwork
• Accurately interpret customer requirements and supporting documentation
• Determine the relevant process for the equipment/customer
• Carefully input all the required data onto the company management system
• Deal effectively with any discrepancies in accordance with company procedures
• Print and attach identification labels to units following booking in
• Locate customer units within the correct racking in accordance with the relevant status
• Other ad hoc duties as required
• Input codes and orders onto the system
• This role may require some lifts and shifting of boxes in the warehouse

The ideal candidate will have the following skills and experience:

• Data entry experience is essential
• Experience working within a similar process and customer driven environment
• Excellent administrative and organisational skills
• Computer literate and fully Microsoft Office conversant
• The role requires a degree of manual handling and lifting, therefore the candidate must be physically fit and capable of lifting packages and units up to 20kg
• Comfortable working as part of a team

If you feel you have the right skills and experience for the role, please APPLY. 

Returns Dispatch Co-Ordinator
Full time
Monday – Friday 9am – 5pm
£18,000 - £19,000

Get similar jobs like these by email

By submitting your details you agree to our T&C's