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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Leicester
Industry:
Salary: £9.23 per hour
Start Date: 2019-09-30
Reference: 080106012
Contact Name: Rebecca Lyne
Contact Email: rebecca.lyne@pertemps.co.uk
Job Published: September 24, 2019 11:34

Job Description

Are you a finance professional looking for your challenge? Immediately available? Looking for a long term temporary opportunity?

Pertemps are excited to be assisting their prestigious client based in Leicester in recruiting a full time, temporary Collections & Recoveries Advisor to work in their luscious office space with an immediate start.

The Role:


Actively manage assigned overdue accounts. This will include;


- proactively contacting customers with outstanding invoices requiring payment
- receiving customer calls for payment or disputes
- processing card payments or setting up DD
- objection handling to ensure customers understand the need and benefits of the music licence, ensuring licence fee payment
- being aware of the impact of instalments and/or customer service quality on debtor days
- liaising with third parties regarding customer queries

The Person:

Ideally coming from a collections or recoveries background


• Negotiation skills
• Organisational skills
• Communication skills
• Team work
• Self-motivated
• Proactive
• Customer Service
• Attention to detail
• Analytical skills
• Drive for results
• Embraces change
• Decision making and judgement

If this sounds like you, then please click Apply today!