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Remediation Analyst/Case Handler

Job Title: Remediation Analyst/Case Handler
Contract Type: Temporary
Location: Edinburgh
Industry:
Salary: £17.56 per hour, Benefits: Overtime, flex pay and pay progression opportunities
Start Date: 2019-07-08
Reference: CK:12871
Contact Name: Craig Kerr
Contact Email: craig.kerr@bluearrow.co.uk
Job Published: June 20, 2019 14:17

Job Description

Are you an experienced professional looking for a new challenge? 

Our large financial client based in Edinburgh is looking for a remediation analyst to work as part of a project to forensically retrieve and collate all information that is essential to an assessment of a customer’s reclaim case.

What you will be doing:

  • Data input from paper-based documentation
  • Retrieve documents from Bank’s systems relevant to review
  • Engage with stakeholders where required
  • Manage daily tracker for own cases which provides key Management Information
  • Update and manage team trackers and tools

Requirements:

  • Strong attention to detail and a high degree of accuracy
  • Ability to work towards targets
  • Ability to maintain focus in a rapidly changing work environment with constant re-prioritisation of work
  • Meticulous, detail orientated and analytical, you’ll be capable of meeting demanding deadlines without losing focus on putting the customer first
  • Resilient to pressurised environments
  • Self-motivated with drive and enthusiasm, taking on specific tasks and seeing these through to completion
  • Work at a high speed whilst maintaining quality standards
  • Confident with Microsoft Office – Excel and Word in particular
  • Experience in the financial industry highly desireable


If this sounds like something you would be interested in, please apply below.