Registration team leader

Job Title: Registration team leader
Contract Type: Temporary
Location: Reading
Salary: £13 per hour
Start Date: 2019-01-14 00:00:00
Reference: 748101363
Contact Name: Jennifer Castle
Contact Email:
Job Published: January 14, 2019 14:00

Job Description

What is the purpose of the role?

Our client, a utility company, are currently seeking an engaging leader to develop and manage a team of 'Registration associates' who operate and manage the processes involved in data integrity within the market.

You will ensure day to day tasks are monitored, understood and controlled, whilst adhering to operational service levels.

You will provide technical advice to associates when troubleshooting tasks as well as continuously monitoring the team's workload and supporting their development.

Our client is seeking someone with the capability of creating and providing reports that will show the teams workload and other areas that will fall within Registrations, creating these using tools such as excel etc. is essential

What makes this role unique?

Wholesale Market Services sits within the core of our client's business, and is required to facilitate the delivery of their new market obligations whereby all business customers were given the option to choose their water and waste-water retail supplier.

This role will be managing a team that is the first of its kind in the UK Water Sector. The successful applicant will be developing best operating procedure, and be profoundly involved in the expansion of our client's knowledge in the management of this area.

What will this role involve?

Manage a team of associates to operate and maintain processes involved in the registration team, recognising where the teams skills can be utilised and evolved.

Coach the team to meet business objectives and enhance the individual performance of associates with regular one to ones.

Work with the Registration manager to ensure that training and support material are up to date, and in line with current registration policies and procedures.

Analyse registration reports, highlight risks and opportunities that may exist from trends seen in market transactions.

Work with the Registration manager to identify risks and opportunities within the team and the wider business.

Work with the Registration Associates to trouble-shoot issues that need to be escalated and resolved.

To be the lead in data analysis and integrity, making amendments and monitoring control all data related enquiries that fall under the Registration team.

What are we looking for?

Are you a seasoned team leader? Do you have experience relating to teams dealing with the management of technical information? If so, apply now!

Our client is seeking a motivated and passionate individual with strong interpersonal & communication skills and experience working with IT software, such as Excel or other database applications.

The successful candidate will have strong analytical and numeracy skills, with an ability to make logical and well thought-out decisions. As well as the capability to run and provide reports based on performance as well as aspects of the registration process, the ability to have these in excel is pivotal.

This Reading based role is a 3 month temporary contract, paying £13 per hour.