Regional Services Manager

Job Title: Regional Services Manager
Contract Type: Permanent
Location: Midlands - No Fixed Place of Work
Salary: £24,200
Start Date: 2019-08-02 00:00:00
Reference: SDX/TP/19/RF3418/CB-GA
Contact Name: Chloe Bromley
Contact Email:
Job Published: August 02, 2019 14:11

Job Description

We are currently recruiting a Regional Services Manager to support the Account Manager in developing the business strategy and overseeing the day to day management and delivery of services across 30 sites based in the North.

This is an excellent opportunity to showcase your knowledge whilst developing within a growing business.

If you are skilled in FM, proactive, organised and flexible this is a great opportunity for you.


Package description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

Main responsibilities

• Maintain excellent client/customer relationships, ensuring the efficient and compliant delivery of services on site
• Oversee the day to day management of all designated sites including operational service delivery, financial management, client relationships, compliance and people management
• Support the Contract Management and Site Leads in the planning, organisation and coordination of services
• Ensure standards of services detailed in the service level agreement and contractual terms and conditions are achieved, maintained and developed
• Lead and develop a team to deliver operational excellence across all Sodexo services
• Ensure that work is carried out in accordance with legislation, codes of practice, manufacturer’s recommendations, HSE recommendations and meets prescribed standards in the contract
• Ensure the highest levels of Health and Safety are achieved across the site

Ideal candidate

• Previous experience of operational management in a similar environment
• Excellent communication skills both written and verbal
• Understanding of relevant Health and Safety and other legislative requirements
• Strong attention to detail and adherence to standards
• Proven IT skills, ability to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• People management experience
• Self-motivated, pro-active and able to work on own initiative within a team environment
• IOSH Managing Safely, CIEH or equivalent
• Proven experiences of managing client relationships

About the company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.