Recovery Support Worker

  • Job Reference: 00049167-1
  • Date Posted: 5 January 2022
  • Recruiter: CV-Library
  • Location: Gorfield, Cambridgeshire
  • Salary: £9.00 to £9.45 Per Hour
  • Sector: Healthcare & Medical
  • Job Type: Permanent

Job Description

Job Summary

To undertake support duties to residents with varying degrees of mental health illness, in line with agreed plans and direction by the clinical team using a recovery focussed model.

We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. You will need to be flexible, as you are required to work shifts including bank holidays and weekends.

Main Duties and Responsibilities

To provide support to residents with daily living, following support plans and working within the Recovery Model.

To promote residents physical wellbeing through regular health checks, promoting healthy life choices and promoting social inclusion.

To assist in the development of resident’s personal recovery support plans, their implementation, monitoring and review.

To work towards attaining as much involvement, independence and choice as possible for residents in the organisation of their daily lives, following their individual programmes and operational policies.

To support residents to integrate and gain new experiences within their local community.

To support residents to be socially acceptable with communal dining and nurture an environment that is conducive to social interaction.

To establish and maintain relationships with residents which will complement and contribute to the recovery care programme and create a pleasant and therapeutic environment in which to live.

To accompany residents on shopping trips and outings.

To participate in the preparation and serving of meals with residents where appropriate, taking into account residents’ personal preferences, choice and the need for a balanced diet.

To take part in scheduled day activities with residents in accordance with the recovery programme and to actively ensure that residents are involved in normal living activities.

To act as a co key-worker for a resident with support from the key worker/deputy/hospital manager.

To be supportive of residents in all areas identified within the recovery support plan with an emphasis on the promotion of a progressive care pathway.

Demonstrate a willingness to be respectful, accepting and tolerant of the people that require support, ensuring that residents’ needs are met and that the dignity of residents and staff is maintained at all times.

To contribute to the daily running of the hospital, e.g. shopping, cleaning and involving residents to the limits of their ability in all aspects of normal daily living.

To have an understanding of the impact that inconsistency and inflexibility would have on residents.

To actively participate in team working and provide accurate and timely written and verbal reports to the multi-disciplinary team or individual residents’ clinical notes.

To contribute to effective communications with service users, their relatives, friends, professional helpers and other members of staff, ensuring the continuity of quality and safety in the provision of support services

To be aware of the health, hygiene and safety measures of the hospital ensuring that all duties are carried out in a manner that minimises risk to you and others living and working in the hospital.

To report any hazards and defects, with the building or equipment, to your line manager, hospital manager, or the maintenance person

To have an open mind, in relation to service users’ needs and culture and to have a knowledge and understanding of the service users’ needs and rights

To possess the ability to de-escalate/resolve stressful situations with the use of effective communication skills

To participate in supervision and annual professional development review in line with organisational policy

To undertake training and development courses as required and to contribute to the identification of own training and development needs

To attend all statutory and mandatory training as required by the Company in order to fulfil your duties

To maintain standards of infection control within the hospital and to assist service users to maintain their own infection control needs

Ensure that the Skills for Care Code of Conduct for Health Support workers and Adult Social Care Workers in England is followed and upheld (please see attached) and as outlined you must:

* Be Accountable By Making Sure You Can Answer For Your Actions Or Omissions.

* Promote And Uphold The Privacy, Dignity, Rights, Health And Wellbeing Of People Who Use Health And Care Services And Their Carers At All Times.

* Work In Collaboration With Your Colleagues To Ensure The Delivery Of High Quality, Safe And Compassionate Healthcare, Care And Support.

* Communicate In An Open And Effective Way To Promote The Health, Safety And Wellbeing Of People Who Use Health And Care Services And Their Carers.

* Respect a Person’s Right to Confidentiality.

* Strive To Improve The Quality Of Healthcare, Care And Support Through Continuing Professional Development.

* Uphold And Promote Equality, Diversity And Inclusion.

Health and Safety

As an employee of CareTech Community Services Ltd, the post holder has a duty under the Health and Safety at Work Act 1974, to:

* Take Reasonable Care Of The Health And Safety Of Themselves And All Other Persons Who May Be Affected By Their Acts Or Omissions At Work.

* Co-Operate With Their Employer To Ensure Compliance With Health And Safety Legislation And The Health And Safety Policies And Procedures Of The Organisation, Not Intentionally Or Recklessly Interfere With, Or Misuse, Anything Provided In The Interests Of Health, Safety, Or Welfare, In Pursuance Of Any Of The Relevant Statutory Provisions.

Data Protection

The Post Holder Must At All Times Respect The Confidentiality Of Information In Line With The Requirements Of The Data Protection Act. This Includes, If Required To Do So, Obtain, Process and/or Use Information Held On A Computer In A Fair And Lawful Way, To Hold Data Only For The Specified Registered Purposes And To Use Or Disclose Data Only To Authorised Persons Or Organisations As Instructed.

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.


Caretech offer - Stakeholder Pension Scheme, employee assistance helpline, flexible additional holiday and Share Save

Due to the nature of the position, successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment. The disclosure expense will be met by Caretech.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.

CareTech Community Services are proud to advise that they are a Disability Confident Leader.


You may be aware of new regulations, which require that anyone entering a CQC-regulated care home in England to be fully vaccinated subject to certain exemptions.

The Health & Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 were made on 22nd July and come into force on 11th November 2021