Repairs Administrator

Job Title: Repairs Administrator
Contract Type: Permanent
Location: Birmingham
Salary: £17941 per annum
Start Date: 2019-08-19
Reference: 041226250
Contact Name: Kayley Taylor
Contact Email:
Job Published: August 22, 2019 12:50

Job Description

A fantastic opportunity is available for a Property Administrator to join a Charity in Birmingham close to the centre on a Fixed term contract

The role and responsibilities
-To take repair calls and requests from colleagues and customers and to carry out an initial diagnosis as to repair requirements
-To raise work instructions/orders for all day to day and void works to be carried out by in-house operatives or (where specialist or at peaks of workload) by external partner contractors
-Monitor all live works orders, to chase any outstanding work and to keep the housing repairs electronic records consistently up to date
-Plan and schedule work for internal operatives and to make appointments, where necessary
-Manage the completion of all orders, updating the system on a daily basis
-Raise tenancy satisfaction requests electronically and to review and report upon results
-Review all submitted invoices against the original order value and to seek such authorisations as are necessary for any variations
-Process all invoices for payment and to update the sharing system when payment is made.
-Provide regular reports and management information for the manager and other colleagues as required
-Provide an administration service across the Property Services Team, to include typing, diary management, filing, systems management etc
-Provide cover for colleagues within the Property Service Team and elsewhere within the company when necessary
-To take and record customer complaints and to ensure that these are properly recorded and reported

To be considered for the Property Administrator you must have Administration experience
-Experience of working in a busy office environment
-Up to date experience of Microsoft Office applications
-Experience of housing software and repairs applications
-Work within a property services/construction environment
-Knowledge of setting up and monitoring administrative systems for higher volume activities
-Knowledge of how property repairs are reported and analysed
-Knowledge of building trades and order raising and management

The company are offering a salary of £17,925 with full time hours a great team environment, free parking and many more benefits

Please click below to apply