Programme Support Assistant

Job Title: Programme Support Assistant
Contract Type: Temporary
Location: Birmingham
Salary: £11.48 per hour
Start Date: 2019-03-11 00:00:00
Reference: 041225820
Contact Name: Claire Beedon
Contact Email:
Job Published: March 07, 2019 10:48

Job Description

We are recruiting for a temporary Programme Support Administrator to work within a Leading University

This post is situated in the visitor reception area of the School’s Programme Office and it therefore offers a professional visitor reception service at all times as well as provision of comprehensive administrative support to Associate Deans, the Senior Programme Leads and the wider Programme Team.

Responsibilities include:
Providing a range of administrative support to the Associate Deans and Senior Programme Leads as required including maintaining electronic diaries, arranging and note-taking at meetings, and taking on various appropriate delegated duties and responsibilities.

Creating, maintaining and sharing general programme office information; examples include:
Key Administrative Procedures
Programme Office Structures
Lists of Support Staff and current contact details
Current lists of programmes
Lists of Programme Directors
Programme Codes

Raising requisitions and purchase orders in Agresso
Overall responsibility for stationery stocks and work requisitions, including stock control for stationery, organizing printer and photocopier maintenance, liaising with Estates to ensure maintenance of the physical office environment and ordering catering services when required
Storage of appropriate general programme information – e.g. flexi-sheets, HR information and signed PDR records
Administration associated with the payment of any casual or sessional staff paid from the Programme budge, e.g. assistant invigilators, dissertation supervisors, and PPVs
Supporting the student reception services, by responding to routine general enquiries at busy times of year and covering for unexpected sickness or absence when necessary
Using SITS/Infoview to provide Programme/Module level data/documentation in response to requests from both within and outside of the Business School. Examples might include:
providing statistics to the on-campus bookshop 
Providing useful reference documents both for use within the Programme Office and more widely across the School such as a list of current modules and module leaders
Maintenance and sharing of information showing lists of current programmes, Programme Directors etc

Supporting key Programme Office activities as appropriate or necessary including induction and enrolment examinations and examination boards.

Person Specification
Experience of Committee Servicing including setting agenda, taking and writing formal minutes and following up action plans
A knowledge of quality assurance and enhancement aspects within in the HE sector
Excellent written and verbal communication skills.
Organise and prioritise workload with minimal supervision. 
Ability to work independently and as part of a team.
Ability to produce work to a high level of accuracy within deadlines.
Excellent negotiation and persuasion skills and the ability to build and maintain effective relationships. 
Excellent IT skills.

If this role interests you please apply