|Salary||£10.02 per hour, Benefits: Annual Bonus, Flex Pay, Pay progression, Pay reviews||Sector||IT & Telecoms|
Blue Arrow are looking for a Band B Processor based within a well - established competitor in the financial industry. The hours are Mon - Fri 9-5pm based in Edinburgh.
The role itself involves:
- Dealing with all enquiries from commercial banking clients. Queries will vary from balance enquirys to account opening/closing. You will be assigned queries each morning.
- Queries may be over the phone or via email. The queries will be specific and set on the day.
- Working with commercial clients, taking quueries via email and phone.
- Taking ownership of cases and handling from start tp finish.
The ideal candidate will have the following skill base:
- Good problem solving skills.
- Previous processing work experience.
- Previous Customer Service experience.
- Excellent IT skills.
- Familiar with the use of emails.
- Microsoft software processes e.g. word, excel.
If you feel that you meet the criteria and would like to be considered for the role please respond to this ad by submitting an up to date CV below.