Process Controller

Job Title: Process Controller
Contract Type: Permanent
Location: Ashford
Salary: £30855 - £41745 per annum
Start Date: 2019-06-21
Reference: 4223
Contact Name: Robyn Smith
Contact Email:
Job Published: June 21, 2019 16:43

Job Description

About the role: 

This role will involve controlling the day-to-day operation of the works processes, including but not limited to three disinfection streams, 24 rapid gravity filters, ozonation, 32 slow sand filters and wash-water treatment.

The successful candidate would be responsible for operating the works according to internal company requirements, a regulatory quality standard and to meet customer demand.

In addition they would monitor processes through visual inspection, sample gathering and on-line monitor checking and then completion of log sheets and shift logs to regulatory auditable standards.

Process fault-finding and suitable rectification by first fix, raising issues to maintenance or management as required. Supporting process needs of contractors completing work to improve process reliability.

Communicating with London water control centre in a timely and appropriate manner, implementing their requests with due consideration for site capacity and performance.
Responding to specific situations to ensure the relevant processes are brought under control or escalated to an event.

This role has serious responsibility to ensure the effective and continuous operation of the works (24/7).

To be successful you will have the following skills and experience:
  • We are looking for someone with a good level of literacy: a minimum of GCSE Maths, English and ideally science subjects.
  • As well as this you will have good computer skills with ability to use basic programs, such as Microsoft Word, Excel & Outlook.
  • If you have experience of SCADA systems including Wonderware & RTAP with a good ability to navigate systems and use to fault find through trends analysis, this is ideal.
  • Experience in a shift controller role, although full training will be provided, experience of the processes used at a large water treatment works would be advantageous.
  • You will possess the ability to work confidently and unsupervised on 12-hour shifts, day or night.
  • You will have a reasonable level of physical fitness as the job will involve movement around the site.
  • A considerable portion of your time will be spent working in the control room.
What’s in it for you:

Reporting to the site manager you will be responsible for the day-to-day operation of Europe’s largest London Clean Water Production Plant, treating up to 700 million litres of water per day that supplies a third of London’s drinking water.
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. 
We’re also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
About us:

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times. We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer, welcoming applications from all walks of life to join our diverse team. We’re also leading the way with our award-winning mental health and wellbeing strategy.