P/T COVID Testing Advisor

  • Job Reference: 00033087-1
  • Date Posted: 26 December 2020
  • Recruiter: CV-Library
  • Location: Royal Leamington Spa, Warwickshire
  • Salary: £10.41 Per Hour
  • Sector: Call Centre / Customer Service, Covid-19
  • Job Type: Temporary

Job Description

Part Time Covid 19 Testing Advisors are required in the Central Leamington Spa area CV32 7RT to support a Local Authority's response to the pandemic; helping our communities to keep safe, providing information and working as part a targeted response to support the National Testing Programme.
The purpose of the team is to provide a high-quality and responsive service supporting the administration of COVID-19 testing, supporting customers through the testing process, ensure accurate information is recorded and providing relevant advice or signposting depending on test outcome.

Your role will be to advise, communicate and support on measures against COVID-19 encouraging customers to adopt good practice in relation to COVID-19 and promote compliance with guidelines and laws.

Duties include:
Greeting customers, checking they have booked into site and, where necessary, queues are managed appropriately
Providing customers with test instructions; where necessary guiding them through those instructions to ensure they understand what is required of them to obtain an effective test outcome.
Ensuring customers have a test kit and are directed to a clean privacy booth
Ensuring all customers have registered, providing instructions for the registration of the sample and assisting them with the online registration if required
Support customers at testing booths, ensuring there is one customer per booth, that they understand the guidance for taking the test and providing further instructions if necessary.
In the event a customer is unable to administer the test themselves to physically administer the test for them
Clean booths between customers
Collect successfully completed tests from the customer, log and accurately process the test including logging and providing results
Ensure result outcome is logged onto the system and data is validated
Site will be open 8am to 8pm Mon - Friday and 10am -4.00pm Sat-Sun

There will be part-time/evening and weekend shifts available Mon - Fri -8 Sat - Sub 10-4
Pay rate £10.41ph

You must be available to start 21st December 2020until March 2021