Outbound Sales Advisor

  • Job Reference: 00019165-1
  • Date Posted: 12 September 2020
  • Recruiter: CV-Library
  • Location: Poole, Dorset
  • Salary: On Application
  • Sector: Retail & Consumer Products, Covid-19
  • Job Type: Permanent

Job Description


Outbound Sales Advisor, Poole.

Salary: OTE £24k (basic £19.500 with uncapped commission)
Full Time Mon – Fri (9am – 6pm) 40 hours per week

There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here

We have a great opportunity for outbound sales advisors to join us at our modern office in Merck House in the centre of Poole. Representing brands including Carphone Warehouse & Currys, the purpose of this role is to contact business customers & sell the most suitable products and services whilst ensuring a great customer experience. 

As part of this role, you'll be responsible for:

•    Contacting customers over the phone, assisting them with purchasing an ideal product or service dependant on their requirements
•    The use of effective questioning to offer customers value added services such as accessories or insurance products by building rapport and handling objections
•    Working to achieve sales, customer satisfaction and productivity targets  

You will need:

•    Confident & natural communication skills
•    Ability and willingness to learn and keep up to date with new products, services & systems
•    to be resilient & tenacious with a customer focus
•    Experience in telesales (preferred) you thrive on achieving targets and/or goals

 We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:

•    Achievable generous bonus, OTEs & Sales related incentives
•    Wide range of colleague discounts through corporate perks scheme 
•    Pension Scheme 
•    Life Assurance 
•    Sharesave scheme

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

Since the Covid-19 pandemic began we’ve all had to adapt to a new way of working. Although life in our business is a little different since coronavirus struck, the wellbeing of our team – and potential new colleagues – is our priority, now and in the future. Visit (url removed)/covid-19 to discover how we’re keeping everyone safe, in stores, on site, at home and throughout the recruitment process