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Order Entry & Customer Service

Job Title: Order Entry & Customer Service
Contract Type: Permanent
Location: Dunstable, Bedfordshire
Industry:
Salary: Up to £16612.13 per annum
Start Date: ASAP
Reference: BBBH13415_1544197913
Contact Name: Coral Jenkins
Contact Email: coral.jenkins@acornpeople.com
Job Published: December 07, 2018 15:51

Job Description

Acorn Recruitment is seeking candidates for a Data Entry and Customer Service Advisor for their client, an optical manufacturer based in Dunstable. This is a full time permanent position offering a salary of £16,612.13 pa.

To provide excellent levels of customer service to customers, and efficiently and accurately enter all hard copy customer orders received onto the computer order system.


Key tasks and responsibilities:

Dealing with incoming calls from customers.

Collate all hard copy orders received.

Input hard copy customer orders onto the computer system.

Input hard copy stock and semi-finished orders.

Input glazing orders.

Input other hard copy orders including tint / coat only orders.

Maintain the audit paper trail.

Provide and maintain departmental administrative functions.

Investigating and resolving customer queries.

Knowledge / experience:

Customer focused with excellent telephone manner.

Excellent PC, data entry and administration skills.

Confident telephone manner.

Good communication skills.

Attention to detail.

Acorn Recruitment acts as an employment agency for permanent recruitment.