Operations Support Assistant

  • Job Reference: 00039425-1
  • Date Posted: 17 February 2021
  • Recruiter: CV-Library
  • Location: City of London, London
  • Salary: £28,000 to £28,400
  • Sector: Covid-19
  • Job Type: Contract

Job Description

ROLE: Operations Support Assistant

JOB TYPE: Fixed Term Contract

COMPANY TYPE: Train operating company

HOURS: Monday to Friday - 09:00-17:00

DURATION: 3-6 Months

SALARY: £28,000 Pro Rata

LOCATION: Based from home initially, may be required to attend the office in central London when COVID-19 restrictions are lifted

CULTURE: Friendly team, fast-paced environment, varied role

Job Purpose: To provide administrative support to the Head of Operational Strategy and operational strategy management team


Participation in Operations daily conference call and tracking of all items
Minute taking at DFC General, PT&R, Level 2 Health & Safety, Resource Planning, OSG, LOTrain and Ad-Hoc meetings.
Creating and submitting expenses forms and submitting expenses from company credit card
Tracking and planning of Trainee Driver courses
Tracking and booking of training courses - including booking of accommodation
Ordering equipment and uniforms for trainee drivers
Ordering of publications and stationary
Minute taking at SPR2 and other IG meetings
Tracking of the Operations Strategy teams' annual leave
Tracking of driver statistics
Data Champion for the GDPR project
Ad Hoc administrative dutiesKey Skills:

Highly organised with the ability to prioritise a busy workload
Strong IT skills particularly with Excel and PowerPoint
Experience minute taking
Service orientated with strong verbal and written communication skills
High attention to detail
Available immediately and on an ongoing basis
Tenacious - able to take appropriate steps to get the job done
Ability to express oneself confidently, honestly, and effectively
Proven influencing and problem-solving skills
Commercial awareness Benefits:

2x Oyster Cards - travel for you (and a nominated person at your address) on the London Underground Network.
75% discount off of season tickets on other Train Operating Companies, with no cap. The season ticket loan is interest-free.
Reciprocal travel on Arriva train networks including ARL, Cross Country, Chiltern, Grand Central and for yourself and a nominee*
Discounts on European rail services after 1 year of service.
25 days holiday/year with Bank Hols on top of this.
Eligibility to buy 5 extra days holiday per annum. (usually at the end of the year, for the forthcoming year)
Cycle to Work Scheme (usually half off of buying a bicycle, circa October of every year)
EAP, Employee Assistance Programme - 24hr helpline, covering a multitude of subjects, incl medical, legal, health, finance, consumer issues, counselling etc.
Arriva Village - discounts on various products/services and cashback on the high street
Contributory healthcare scheme - once bought by you, it can start immediately, no waiting period - starting price £1.25/week, going up to several hundred pounds, depending on what cover you require
Defined Benefit Pension Scheme

NB: If this company and position appeals to you then please apply your CV on-line. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted. For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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