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National Forecaster

Posted 27 days ago by Pertemps
Location Kidderminster Job Type Permanent
Salary £17280 - £19200 per annum Sector Miscellaneous
We are currently recruiting for a National Forecaster for our client who are a successful, innovative family run Midlands based company. They provide professional, cost-effective installations that significantly reduce the installation costs of the necessary sustainable measures for construction companies.

Reporting to the Production Manager, key tasks will include;

• Contact all clients to arrange future installations
• Inputting correct project and plot numbers into database
• Recording specific install information
• Recording correct install value
• Recording call details into CRM
• Logging all customer interaction
• Confirming designs and technical data available ahead of installation dates
• Identifying issues with potential installations and chasing other departments for job/ progress updates
• Liaise with the technical department and confirm inverter specifications for jobs in advance
• Attend weekly meetings to report trends, progress and any needs/requirements moving forwards
• Maintain and update the project progress trackers and use this to enable accurate forecasting
• Update client information in CRM
• Notify relevant departments of any additional tasks

Attributes:

• Proven experience in a forecasting/telesales role
• Experience within a fast-paced office/working environment
• Excellent numeracy and literacy skills
• Working knowledge of Microsoft office
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems (essential)
• Excellent communication and interpersonal skills
• Attention to detail and accuracy

Weekly KPI's set out;

• Calls to clients – 40 connected calls per day
• Daily Scheduling Value – Average £53k

Hours of work are 8:00am – 16:30pm Monday-Friday.

If you are interested in this varied and interesting role, please send your CV to tamara-jayne.stewart@pertemps.co.uk or for further information please call 01905 24420.

Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.
If this particular vacancy is not of interest to you, we have other opportunities available in these sectors at www.pertemps.co.uk
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