National Account Controller

Job Title: National Account Controller
Contract Type: Permanent
Location: Romsey, Hampshire
Salary: Competitive
Reference: 958606_1549040928
Contact Name: Kara Fraser
Contact Email:
Job Published: February 01, 2019 17:08

Job Description

An exciting opportunity has arisen for an enthusiastic Customer Support National Accounts Controller to work on a permanent basis for our client SHB Vehicle Hire, a market leading national vehicle fleet management company. This position will be based at their Romsey depot.

Job Purpose
A dedicated resource allocated to a key National customer as part of a whole Fleet Management team. The role will involve dealing directly with the Customer's supply team and direct liaison with their end users to ensure fulfilment of their hire booking.

Key Tasks:
­To handle all bookings received, usually electronically, organising the supply of vehicles through own resources or through a strategic alliance partner(s);
­On and off hiring of a broad range of vehicles;
­Handling all telephone, electronic bookings and enquiries;
­Accurately inputting and updating information onto the Kerridge system;
­Close working with our strategic supply partner(s);
­Preparation of quotations outside the main supply agreement;
­Liaising with the Transport Office and our Depot network regarding the supply of vehicles to the customer as and when required;
­Preparation and co-ordination of reports as required by the customer;
­Potentially handling vehicle breakdowns and service bookings as required;
­Any other duties as required in the fulfilment of the supply contract.

Essential Key skills:
­You will have a sensible and professional approach to handling the customer and its end users including their company vehicle and/or contract drivers.
­Business standard IT skills, including Microsoft Outlook, Word and Excel;
­Excellent communication and customer care skills;
­A good standard of both written and spoken English;
­A tenacious, enthusiastic, and flexible disposition;
­Good self-starter with the ability to multi-task;
­Ability to work well under pressure;
­Ability to work well as part of a team, and also on their own when required;
­Be a well organised individual with excellent time management and prioritisation skills.

Please contact Kara Fraser on 01453 852554 for more information or email
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We are always seeking talented candidates including; HGV Technicians, HGV Mechanics, LCV Mechanics, LCV Technicians, Auto Electricians, HGV Drivers, Casual Drivers, Valeters, Panel Beaters, Commercial Body Builders, Vehicle Fabricators, Hire Controllers, Apprentice Technicians, Apprentice Mechanics, Paint Sprayers and many more across the UK network.

Omega resource group are acting as an employment agency in relation to this position.

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.