Multi Site Manager

Job Title: Multi Site Manager
Contract Type: Permanent
Location: No fixed location within the London area
Salary: £34000 - £36000
Start Date: 2019-06-17 00:00:00
Reference: SDX/TP/RF3167/ND
Contact Name: Natalie Downey
Contact Email:
Job Published: June 17, 2019 15:03

Job Description

The Multi Site Manager will understand and be fully committed to the aims of the company, Client & Unit Business Plan and perform consistently, adopt a positive outlook & with enthusiasm towards the business’s goals. You will work as an integral part of the management team to improve the business and to offer suggestions for improvement in all aspects of the operation with particular focus on specific areas of responsibility and maximise customer satisfaction through the exceptional customer service. You will maximise sales opportunities and be an ambassador for Sodexo

Package description

Salary up to £36,000 depending on experience

23 days holiday, flexible benefit fund (healthcare etc), bonus, pension scheme and access to a variety of Sodexo benefits and discounts

Main responsibilities
  • Ensure weekly and monthly trading returns (via e-prophit) and UDC are completed accurately and transmitted at the appointed times
  • Maintain and Control of all costs such as labour and expenses
  • To maintain/oversee high standards of Food production and food quality
  • Comply with all company and client polices and statutory regulations relating to health & safety
  • Control of raw materials and portion control are to the company standards and that food is served at the correct temperature
  • Walk the floor during service periods to ensure that excellent levels of service are being delivered to customer in all areas
  • To ensure daily pre-service briefs at 11.30am every day, highlighting high margin offers, staff counter allocation
  • To achieve and understand unit margins and targets as set per budget
  • Assist at service times by serving the customers
  • Ensure service availability of all service offers are to company minimum standards
  • Communicate well and demonstrate a pleasant , polite, efficient and caring , friendly service to customers and clients in all areas of service
  • Work as a team to promote good working relationships within the Sodexo team
  • Complete cashing up after service for all tills as per company standards
  • Ensure all money on site is kept to a minimum and retained within a safe
Ideal candidate

Knowledge, skills and experience


  • Can evidence managing a team to provide high quality service
  • Excellent client and customer relationship management skills
  • Strong all round communications skills.
  • Relationship builder and experience in working in a matrixed delivery environment
  • It literate and financially astute
  • IOSH Managing Safely
  • Broad knowledge of catering and retail and their benefit to an organisation along with legislative requirements
  • Knowledgeable of risk and legislation across all service lines, does not need to be the expert, however needs to be able to mitigate these with the help of Sodexo experts and Governance and Policy.
  • FSC3 HS/FS
  • EProphit and UDC knowledge
  • Strong financial acumen , delivery and recovery

Desirable, but not essential

  • Proven experience of developing profitable relationships
  • Broad commercial experience and business acumen and knowledge across several service lines
  • Strong negotiation skills
  • Experience working in a standards/compliance environment
About the company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.