Mortgage Processor

Posted 12 days ago by Pertemps
Location Edinburgh Job Type Temporary
Salary £9.00 per hour Sector Call Centre & Customer Service
Mortgage Processor - Full time

Location: Edinburgh - Pentland House - Gyle
Pay Rate : £9.00 per hour rising to £9.63 per hour after 12 weeks

Start date - 4th November 2019 and 11th November 2019

Do you want a career in banking? Do you thrive to give excellent customer service?

Pertemps are working in partnership with one of the largest bank in the UK, the So if you've got experience in Customer Services, we'd love to speak with you.


This is a 6 month temporary role with the potential to go permanent starting at the beginning of November 2019 you will be working 35 hours per week Monday - Friday, Rotational shift (8am-4pm , 9am- 5:30pm, 10am-6pm)

  • Business area - Mortgages
  • Working with applications for Mortgages
  • Responsible for delivering exceptional service over the phone to Mortgage Brokers over mortgage applications
  • Manage inbound and outbound customer queries
  • Making sure you are aware of the clients products
  • Updating in-house systems - administration work
  • Ensure that all work is completed in accordance with established processes, practices and guidelines
  • Value the teams' skills and learn from everyone's mistakes
  • Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use
  • Working in a team environment in an open plan office

  • Excellent training - 10 weeks training
  • Great rates of pay
  • Great opportunity to become permanent
  • The opportunity to work with some of the most influential and experienced managers in the banking industry

If you are interested please apply or send your CV to or

Please be aware you will need to pass a CREDIT CHECK and a DISCLOSURE check if you are successful