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Mortgage Processor

Posted 20 days ago by Pertemps
Location Edinburgh Job Type Temporary
Salary £9.63 per hour Sector Call Centre & Customer Service
Mortgage Processor

Location: Edinburgh - Pentland House - Gyle

Pay Rate : £9.63 per hour

Start date - November 2019


Do you want a career in banking? Do you thrive to give excellent customer service?
Pertemps Managed Solutions are working in partnership with one of the largest bank in the UK, the So if you've got experience in Customer Services, we'd love to speak with you.

JOB ROLE:

This is a 6 month temporary role with the potential to go permanent starting at the beginning of November 2019 you will be working 35 hours per week Monday - Friday, Rotational shift (8am-4pm , 9am- 5:30pm, 10am-6pm)

KEY RESPONSIBILITIES:

- Business area - Mortgages
- Working with applications for Mortgages
- Responsible for delivering exceptional service over the phone to Mortgage Brokers over mortgage applications
- Manage inbound and outbound customer queries
- Making sure you are aware of the clients products
- Updating in-house systems - administration work
- Ensure that all work is completed in accordance with established processes, practices and guidelines
- Value the teams' skills and learn from everyone's mistakes
- Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use
- Working in a team environment in an open plan office

WHAT'S IN IT FOR YOU?

- Excellent training - 10 weeks training
- Great rates of pay
- Great opportunity to become permanent p
- The opportunity to work with some of the most influential and experienced managers in the banking industry
If you are interested please apply or send your CV to nico.gibson@pertemps.co.uk

Please be aware you will need to pass a CREDIT CHECK and a DISCLOSURE check if you are successful