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KYC Administrative Assistant

Posted 7 days ago by Bluearrow
Location Edinburgh Job Type Temporary
Salary £10.12 per hour Sector Call Centre & Customer Service
Do you want to work for a large well known UK retail banking brand? 

Blue Arrow are currently working with a large well known UK retail banking brand who require KYC Administrative Assistants to support their KYC Analysts. 

Previous administrative experience is necessary for this role, as you will be supporting the KYC Analyst with administrative tasks, aiding with basic level Anti-money Laundering activies, gathering information of potential customers, managing workflow and updating systems. 

If you are looking to the future then it is good to know that career progression prospects are high with this banking group, they are a fantastic employer who have been supporting customers, communities and businesses in the UK for over 320 years. This position could be a stepping stone to you becoming a KYC Analyst in the future. 

General Skills
  • Excellent communication - oral and written 
  • Attention to detail
  • Continuous improvement mind set
  • Adaptable to change and willing to embrace new ideas 
  • Ability to work unsupervised
  • Positive and approachable manner
  • Team player
  • Previous customer service experience 
  • Clear credit history & Clear criminal record 

Job Details
Location: 
South Gyle 
Pay Rate: 
£10.12ph
Contract Term: 
Temporary (6 months with possibility of extention)
Working Times: 
Monday to Friday between 8am - 6pm (shift rotation)
Benefits:   
Full 4-6 weeks of paid training 
  • Competitive pay rate/Pay progression
  • Overtime and bonus incentives 
  • Instant access to Blue Arrows online training portal
  • Instant access to online retail discounts
  • Annual Bonus 
The recruitment process takes a couple of weeks as you would expect. It is important that customers know that the people handling calls and enquiries can be trusted with sensitive and personal data and so a vetting process for candidates is in place. Part of this is ensuring that candidates have a clear credit and criminal record. Once you have passed this vetting process you have the chance to join the team and get started taking calls from a wide range of people, helping them resolve their queries; from setting up standing orders, checking balances, or transferring funds you will be ready to provide a professional and helpful service every time. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.