Key Work Manager

Posted 13 days ago by Sodexo
Location Morpeth Job Type Permanent
Salary £25000 - £28000 Sector Miscellaneous

HMP Northumberland are looking for a key work manager to act on behalf of the Director in the matter of Key Work within HMP Northumberland; providing effective and appropriate support and direction in regards to Key Work strategies and to fulfil the role of non-operational manager; this includes the management of the Key Work initiative reporting to the Heads of Residence and the Deputy Heads of Residence. The role will primarily focus on Key Work but may involve line management responsibilities and contribution to the wider remit of the Residential Function on occasion whilst providing effective management in accordance with Sodexo’s procedures and policies whilst demonstrating the Sodexo Management Behaviors at all times.

Package description

£25,000 - £28,000 per annum depending on experience

Excellent benefits free parking, group discount schemes and pension scheme.

For more information on Sodexo Careers and Sodexo Justice please visit Sodexo Careers and Careers in Justice


Main responsibilities
  • To have personal oversight of the Key Work procedures:
  • Appropriate caseloads
  • Good quality entries on Nomis that indicate a good Key Worker/Resident relationship with an understanding of the residents individual needs, family, employment, OASys and general wellbeing
  • To quality assurance the process including appropriate investigation of the system, evidence gathering and supporting staff members who carry out Key Work duties.
  • Working with the Deputy Heads of Residence and Residential SPCOs to prioritise Key Work and the completion of key outputs
  • Undertaking additional work to support the performance of the Residential Function and ensure the attainment of the Key Work Strategy desired performance outcomes
Ideal candidate
  • Experience of a custodial environment and ability to apply prison rules legitimately.
  • Project Management desirable
  • Strong Communication skills and use of IT including Excel and Word
  • Must have a clear understanding of critical timescales and performance outputs
  • Demonstrates the ability to identify problems and provide solutions or recommendations.
  • Strong organisational and prioritising skills imperative
About the company

Sodexo UK & Ireland employs around 36,000 people and delivers On-site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.  Sodexo is committed to safeguarding and promoting the welfare of children and vulnerable adults. All roles will require applicants to undergo screening appropriate to the post, including checks with Disclosure Barring Service (DBS).

Improving the Quality of Life of our staff, our prisoners and our local communities is a key driver for the company generally and for Sodexo Justice in particular.

Sodexo Justice (Custody) includes the HM Prisons Addiewell, Northumberland, Forest Bank, Peterborough and Bronzefield. Melaleuca Prison in Western Australia is the newest member of the group. Six Community Rehabilitation Companies provide the Community element of Sodexo Justice.