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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Trafford Park
Industry:
Salary: £9.48 per hour, Benefits: Temp to Perm
Start Date: 2019-10-21
Reference: 1321
Contact Name: Chloe Kelly
Contact Email: Chloe.Kelly@pertemps.co.uk
Job Published: October 14, 2019 10:40

Job Description

Our client, a transport and logistic company based in Trafford park is looking for an experienced Customer Service Advisor to join there service delivery team. Our client is a national organisation and are specifically looking for candidates to join their client services team who specialises in product and delivery.

As part of the team you will be a key point in developing and maintaining client relationships. You will be responsible for delivering consistent excellent customer service and be a key point of the development to the business. 

The hours are 37.5 hours per week. Dress code is smart – casual. 

Official opening days are 7, you will work every 2 in 8 Sunday’s. 

Temp to Perm. 
Salary is £18,500.

As a Customer Service Advisor your duties will include:
  • Answering inbound calls
  • Investigate all queries received
  • Dealing with complaints
  • Stock control
  • Liasing with internal departments to ensure all issues impacting on service are dealt with in a timely manor
  • Ensuring you provide excellent customer service to every client
  • Updating internal systems
Benefits include:
  • Working for a national company
  • Stability
  • Work for a growing team
  • 1-2-1 training and reviews
  • Free car onsite car parking
  • Vouchers off Pubs and Restaurants
To be considered for this role you will need to have previous phone based customer service experience. 

Interested in hearing more, apply now!