|Location||Cheltenham, Gloucestershire||Job Type||Permanent|
|Salary||£18000 - £20000 per annum||Sector||Sales|
*Processing new sales leads, quotations and sales orders via the CRM (Sales Force).
*Keeping all customer relationship details and interaction data updated on the CRM.
*Dealing with and responding to high volumes of emails and taking phone calls from customers.
*Route qualified opportunities to the appropriate sales executives and BDM's for further development and closure.
*Processing customer complaints and returns.
*Checking prices and contracts are up to date.
*Supporting the sales team with general operations to help reach the team's objectives.
*Understanding customer needs and requirements and provide troubleshooting assistance for customers.
*Communicating internally, important feedback from customers.
*Actively developing the product and industry knowledge to progress in the position.
*Providing data and reports to help the sales team.
*High organisational skills and ability to manage a number of projects at the same time.
*Ability to prioritise own workload with a high level of attention to detail.
*Strong communication and customer service skills.
*Well versed in IT skills for example Microsoft Office Suite and CRM systems.
*Work well under pressure.
*Self-motivated and driven.
Due to our attractive location in the Cotswolds, which is easily commutable from Cheltenham, Cirencester, Gloucester and Oxford, own transport is essential.
Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.