Insurance Claims Advisors

  • Job Reference: 00044256-1
  • Date Posted: 23 November 2021
  • Recruiter: CV-Library
  • Location: Stoke-on-Trent, Staffordshire
  • Salary: £18,700
  • Sector: Accounting, Banking & Financial Services, Insurance & Superannuation
  • Job Type: Permanent

Job Description

SMarter Recruitment are currently recruiting Insurance Claims Advisors for our market leading, innovative and Award Winning International client based in Stoke-On-Trent.
The Insurance Claims Advisor role has an immediate start pending a successful interview and onboarding process.
Office hours are between 8:30am - 5:30pm
SMarter Recruitment are looking for individuals who share our passion for supporting customers in the globally booming Insurance industry.
The role will involve advising and updating customers calls to discuss their Insurance claims (ranging from Property and Contents Insurance)
You will be the first point of telephone contact for the customers providing insurance information, claims updates and customer services support. Therefore; great communication is vital, and also experience of providing a professional and customer focused service is essential.
Duties include:
* Communicating internally and externally with customers and colleagues in a corporate office environment
* Providing updates to customers as required
* Composing professional correspondence as required (Letter and emails)
* Ensuring regulatory compliance is adhered to at all times
* Setting up new claims, and updating existing claims on various internal systems
* Appointing contractors and engineers and more
* Liaising with members of the claims handling team and other colleagues within the business (including some diary management)
* Issuing settlement payments
* Being a valuable member of the team with strong team ethic
The ideal candidate will have:
* A strong communication style (written and verbal)
* An ability to handle inbound and outbound telephone calls
* Strong clerical skills (Word, Excel and more)
* Strong numeracy, literacy, and IT skills
* Be a Creative thinker and have ability to use your own initiative
We are looking for candidates with transferable skills, and people who are looking for a career with progression opportunities.
Induction and full training will be provided. The role is office based.
We offer various benefits including:
* 28 days holiday including Bank holidays
* Free parking
* Life Assurance
* Access to training and professional accredited qualifications
* Innovation incentives
* Fast track progression opportunities
The Company
They are a specialist professional services and technology firm, working in partnership with leading insurance providers.
An award winning and innovative company who specialise in helping insurance customers receive a better quality of service. They are adding acquisitions to the business portfolio meaning you’ll be joining a company in an exciting period of National and International growth.
The company offers a welcoming, relaxed corporate working environment where you would be working as part of a large , friendly team.
Their award winning global team of more than 4,000 professionals operate across the UK, Ireland, the US, Canada & Bermuda.
The company prides itself of its engagement programmes and progression opportunities with business across its many sites.
COVID-19 precaution(s):
* Personal protective equipment provided or required
* Plastic shield at work stations
* Social distancing guidelines in place
* Virtual meetings
* Sanitisation, disinfection or cleaning procedures in place
This is an opportunity to join one of the world's largest Insurance companies with opportunities for progression within the International organisation.
If this role sounds perfect for you. Then you sound perfect for us.
Please apply with your CV.
Job Types: Full-time, Permanent
Salary: Up to £18,700.00 per year