Insurance Claims Advisor

  • Job Reference: 00044239-1
  • Date Posted: 23 November 2021
  • Recruiter: CV-Library
  • Location: Stoke-on-Trent, Staffordshire
  • Salary: £17,000 to £18,000
  • Sector: Accounting, Banking & Financial Services, Insurance & Superannuation
  • Job Type: Permanent

Job Description

SMarter Recruitment are currently recruiting Insurance Claim Advisors for our Award Winning International client. The role has an immediate start pending a successful interview and notice period.

Insurance Claims Advisor

Location: Hanley, Stoke-On-Trent

Salary: Up to £18,000 per year

Contract Type: Permanent

Hours: 40 per week

Rota: Monday- Friday

Office hours are between 8:30am - 5:30pm

SMarter Recruitment are looking for individuals who share our passion for supporting customers.

These customers will be calling to discuss their Insurance claims (Property, Contents, Commercial, Liability, Life Insurance, Vehicle Insurance and other Insurance products)

You will be the first point of telephone contact for the customers. Therefore; great communication is vital, and also experience of providing a professional and customer focused service.

Duties include:

* Communicating internally and externally with customers and colleagues in a corporate office environment

* Providing updates to customers as required

* Composing professional correspondence as required (Letter and emails)

* Ensuring regulatory compliance is adhered to at all times

* Setting up new claims, and updating existing claims on various internal systems

* Appointing contractors and engineers and more

* Liaising with members of the claims handling team and other colleagues within the business (including some diary management)

* Issuing settlement payments

* Being a valuable member of the team with strong team ethic

Skills and Qualities you will need:

* A strong communication style (written and verbal)

* Ability to handle inbound and outbound telephone calls

* Strong clerical skills (Word, Excel and more)

* Strong numeracy, literacy, and IT skills

* Creative thinking and ability to use your own initiative

We are looking for candidates with transferable skills, and people who are looking for a career with progression opportunities.

Induction and full training will be provided. The role is office based.

This is an opportunity to join one of the largest Insurance companies in the region.

We offer various benefits including:

* 28 days holiday including Bank holidays

* Free parking

* Life Assurance

* Access to training and professional accredited qualifications

* Innovation incentives

* Fast track progression opportunities

The Company

An award winning company who specialise in helping customers receive a better quality of service. They are adding acquisitions to the business portfolio meaning you’ll be joining a company in an exciting period of National and International growth.

The company offers a welcoming, relaxed corporate working environment where you would be working as part of a large , friendly team.

COVID-19 precaution(s):

* Personal protective equipment provided or required

* Plastic shield at work stations

* Social distancing guidelines in place

* Virtual meetings

* Sanitisation, disinfection or cleaning procedures in place