|Location||Gloucester, Gloucestershire||Job Type||Permanent|
|Salary||£25000 - £30000 per annum||Sector||Engineering|
*Support the Project Manager with Installations/ Site Visits
*Perform internal product testing and evaluations alongside other team members
*Assist in preparing equipment for dispatch to customers
*Provide Tier 2/3 helpdesk support for TSAT,
*Provide Tier 2/3 helpdesk support for KASAT services,
*Document any support cases using the company's CRM system.
*Provide Tier 2/3 customer support via telephone/email
*Evaluate any returned/ faulty hardware
*Escalate support issues when required to the Technical Manager
*Proven experience of installing KA and KU band Satellite systems.
*Proven experience of inspecting and repairing VSAT system.
*Experience with VHF / UHF Radio Systems would be beneficial.
*Proven experience with SCADA or telemetry applications.
*Telecoms - Experience of working in enterprise Telecoms environments.
*Solid level of experience with IP switching and routing.
*Working at high Qualifications
*In date CSCS card.
*Experience dealing with structured cabling.
*Experience dealing with electrical installations.
Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.