Inbound Customer Service Advisor

Posted 20 days ago by Pertemps
Location Enderby Job Type Temporary
Salary £8.5 per hour Sector Call Centre & Customer Service
Job title: Inbound Customer Service Advisor
Location: Enderby, Leicester
Pay rate: £8.50 ph
Working days: Weekends, Ongoing
Working hours: Between 7.30am and 18.00pm

Are you an experienced Customer Service Advisor looking for a new challenge, or a student looking for some extra money on weekends ? We have an exciting assignment to work with one of our prestigious clients on an ongoing basis.

Our client is looking for a Customer Service Advisor to join their team on a Part-time basis, working on Saturday and Sunday for an ongoing period of time.

Main duties:
• Acting as first point of contact, dealing with general enquiries and handling various tasks
• Tracking deliveries and liaising with customers and drivers
• Giving advice to drivers on the best route to follow in order to reach their destination on time
• Investigating deliveries reported as "late" or "undelivered"
• Providing excellent Customer Service and dealing with enquiries in a timely manner

• Excellent Customer Service skills
• Ability to work in a fast paced environment
• Ability to work well under pressure
• Great knowledge of Microsoft Office and understanding of systems
• Great Administration skills

If you are looking for an immediate start as a Customer Service Advisor please click "APPLY" today !