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Inbound Customer Service Advisor

Posted 10 days ago by Pertemps
Location Coalville Job Type Temporary
Salary £8.67 per hour Sector Call Centre & Customer Service
Customer Service Advisor
Location: Bardon Business Park, Coalville
Pay rate: £8.67 p/h (subject to increase upon passing probationary period)
Hours between 8.00am and 8.00pm, Shift work

Are you passionate about speaking to and helping others? Are you available to START IMMEDIATELY ?
If the answer is YES we want to speak to you!

About you:
• You will enjoy working within a busy, fast pace and vibrant call centre where you constantly strive to surpass customer expectation.
• This would ideally suit someone who has previous experience within Administration and working in a Contact/Call centre.

Job role:
• Handling inbound calls
• Dealing with enquiries in a professional manner
• Booking in customer repairs
• General Administration duties (filing, scanning, photocopying, etc.)
• Data entry
• Liaising with different departments to gather information
• Redirecting phone calls to the correct department

Essential:
• Great Customer Service skills
• Highly organised
• Ability to work under pressure
• Experience of working towards KPIs (targets)
• A warm telephone manner
• Be enthusiastic and engaging
• Confidence
• Have the willingness to learn and develop

If this sounds like the role for you, click 'APPLY' below today !