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Inbound Contact Agents

Job Title: Inbound Contact Agents
Contract Type: Permanent
Location: Bristol
Industry:
Salary: £17000 - £21000 per annum
Start Date: 2019-01-16 00:00:00
Reference: 043310028
Contact Name: Katherine White
Contact Email: Katherine.White@pertemps.co.uk
Job Published: January 16, 2019 15:41

Job Description


Are you chatty and do you enjoy helping customers over the phone and feeling like you have done a great job !
I am currently looking for several Inbound contact agents no selling at all ! all we want are people that want to help customers with their queries.
You will receive fantastic training ! where your trainer will make it fun and interesting as we want to the best out of you
You will receive a starting salary of £17,000 + Realistic Progression Opportunities + Training & Development + Competitive Company Pension + Award Winning Employee Share Plan + Flexible Working Hours + 25 Days Holiday + Excellent Working Culture
You must be able to start on 6th February 2019 and have no time off within the first 4 weeks due to training
You will be joining a growing, fast paced organisation, working Monday to Friday, generally working within our standard business hours of 08.00 - 18.00, in a modern newly refurbished spacious working environment with great opportunities for career advancement and in-role development?
Joining an employer that offers you free bus travel to work from Bristol city centre and other fantastic facilities, including an on-site Nuffield gym, mini convenience store, restaurant and coffee shop? If so we want to hear from you.

Previous experience in a customer facing role is not essential, but you will need a desire to provide consistently outstanding customer service to all of our clients.
As one of our Customer Service Representatives you will handle contact by telephone, email or written correspondence. You will be trained to ensure each interaction is handled professionally and ensure that each customer has their enquiry fully resolved to their satisfaction.

In this varied and fast-paced role you will work as part of a team who work together to meet service and quality standards. As well as interaction with external clients, you will have interaction with many of the several internal departments and systems to help you provide the best service. You will work with experienced Team Leaders who will provide ongoing training and support.
A Truly Diverse Place to Work
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
If you are looking for a great career then please send your CV now to katherine.white@pertemps.co.uk
If you do not have a CV ready to send to me straight away please don't worry still get in contact and we can have a chat