Looking for a career change?
Enjoy providing excellent Customer Service?
Want new challenges?
Then keep reading..
We are looking for enthusiastic Customer Service Advisers to join one the biggest Banking Business in UK on the full time basis.
All successful candidates will be working within a large team of friendly people and very quickly will become part of family within our inbound call centre based in South of Liverpool.
If you consider yourself to be dynamic, energetic and "like People" this is a great opportunity to build on those skills in a warm and friendly environment. The building is High Tec, bright, airy and welcoming. Once inside you will feel the professionalism instantly but the people will be smart/casually dressed, friendly and engaging. Once in the building you will be able to relax in a dedicated coffee shop, in addition to full catering facilities where you can meet friends, socialise and catch up on your social media. The site has full access to free internet allowing to browse at your leisure on breaks.
Person Requirements -
Experience in this field is not necessarily required as full training is provided - however we are looking for people who has a positive outlook, have an inquisitive mind and able to demonstrate problem solving
*Experience service environment or customer service
*Able to work as part of a team, but also to take initiative individually and enjoy being with people
*Exceptionally empathetic - a clear and confident communicator with excellent communication and typing skills.
*A friendly, caring and compassionate personality.
*Strong organisational and time management skills.
*Maturity to deal with difficult situations with a smile and empathy.
*Proven experience within a customer service role - putting customers first
*The ability to work under pressure within busy times - yet still provide an exceptional service
This opportunity will provide you with 6 weeks full time paid training - shift patterns to support your life outside of work and the chance to grow with a banking and finance sector, given that this bank services international customer too.
Start dates are in April - full vetting required. We are holding Banking presentations regarding the role and interviews in March before you go on site for a meet and greet and complete a training exercise.
Pay rate: £9.83 per hour + enchanced rates for working unsociable hours
Shift operating hours between 7AM and 11PM, working 5 days across 7
If you would like to hear more and be considered for the role please apply online or call the office on 0151 227 4400
Or alternatively text LBG _LPL to 07801760544 and a member of team will be in touch within 48 hours.
Please note, that the role requires full vetting. Candidates must pass DBS and credit checks.