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Hospitality-General Assistant

Posted 10 days ago by Sodexo
Location Coventry Job Type Temporary
Salary £7.70 - £8.21 Sector Catering & Hospitality

As a member of the Coventry University Hospitality team you will be responsible for:

Preparing, setting up and delivering a variety hospitality across the campus in Coventry

Delivering outstanding customer service to our clients, their guests and visitors to The university

Ensuring the hospitality kitchen and service areas are kept clean and tidy adhering to company standards of health & safety and food safety at all times

 

Package description

As a member of the Coventry University Hospitality team you will be responsible for:

Preparing, setting up and delivering a variety hospitality across the campus in Coventry

Delivering outstanding customer service to our clients, their guests and visitors to The university

Ensuring the hospitality kitchen and service areas are kept clean and tidy adhering to company standards of health & safety and food safety at all times

 

 

Main responsibilities
  • Assisting with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service at all times
  • Using the EPOS till, serve customers and cash up at the end of service
  • Check stock levels and replenish when necessary
  • Ensure good knowledge of products on sale and on special offer
  • Ensure the café/restaurant is presented to a high standard throughout the day and carry out a thorough cleaning at the end of the day
  • Ensuring that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up
  • Ensuring health and safety regulations are followed
  • Completing any administration as requested including food temperatures, wastage and cleaning schedules
  • Assisting in the effective management of stock and portion control
  • To raise any issues or customer suggestions and complaints to the Catering Manager
  • Assist with the ordering and deliveries as required
  • Preparation of all hospitality requirements ensuring all items are available, carry out a service check for each hospitality request
  • Keep a record of all hospitality delivered and ensure it is all collected at the stated time
  • Ensure hospitality rooms are left tidy
  • All used crockery and service ware should be brought back to the kitchen and left in an orderly manner at the wash up.
  • Promote good team work and work in a friendly, efficient manner. Actively take part in the sites ‘One team’ ethos
  • Comply with all Company and Client policies and procedures, statutory regulations relating to your work place, this will include but not limited to fire; health and safety; hygiene; working safely; CoSHH
Ideal candidate

The ideal candidate for this role will have:

  • Previous high volume hospitality/conference & banqueting experience
  • Outstanding customer service skills

  • Excellent communication skills - written and verbal

  • Exacting standards and high attention to detail

  • The ability to demonstrate great team work

  • The ability to follow instructions

  • Work well within a team environment as well as on their own

  • Basic knowledge of food hygiene and Health & Safety
About the company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.