Helpdesk Operator in Newcastle

  • Job Reference: JO-2102-14640
  • Date Posted: 24 March 2021
  • Recruiter: Blue Arrow
  • Location: Docklands
  • Salary: £12.00 Per Day
  • Job Type: Temporary

Job Description

Blue Arrow are looking for an experienced Helpdesk Operator in E15 area. Who can work Monday - Friday 7am-7pm paying £12 per hour and this role will be going on until 31st May.


Organise the full life cycle of all facilities management work, from customer enquiry to job completion. Deliver excellent Customer Service and interpret and manage work orders through Planon and Sharepoint systems ensuring that SLA's and KPI's are met. Provision of administrative support as required.


You will need the below skills to be submitted to the role


* Understanding of FM business or the willingness to learn
* Good planning and organisation skills and the ability to prioritise own workload efficiently
* Excellent telephone manner
* High level of attention to detail
* Working knowledge of MS Office including Excel and Outlook
* Experience in using Planon or similar application
* GCSE's or equivalent - Grade C in English and Maths


If you have the relevant skills and experience please apply with your CV and Natalie will be in touch.