Head of CRM
|Job Title:||Head of CRM|
|Salary:||Competitive salary, annual bonus and excellent benefts package|
|Start Date:||2019-03-06 00:00:00|
|Contact Name:||Katie Shaw|
|Job Published:||March 06, 2019 09:17|
We currently have a fantastic opportunity available for a Head of CRM to join our global facilities management business in the UK. You will become the UK+I Regional CRM lead, supporting all regional businesses to meet their growth and client retention ambitions.
This can only be achieved if we harness knowledge locked in our prospect and client data. As such, developing CRM best practices, having excellent data management, and positively engaging with our sales and operations teams so that they can extract value from our CRM approach, are critical to us.
There are three main parts to the role; creating strategy, technical delivery and effective stakeholder management. This role will need to excel in all three areas
Strategy - We have a global CRM hub and this role will be a part of that representing the UK+I, and will bring global thinking back to this region to ensure we can continuously improve.
Technical delivery - Of course the basics must be in place, great data will lead to great decisions, enabling growth and retention.
Stakeholder management – our CRM with great data will achieve nothing unless our regional businesses are excited about how it can help them to succeed, can simplify their lives, and hence is used by them to create value.
The role offers a competitive salary, annual bonus and excellent benefits package.Main responsibilities
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
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