German speaking Customer Service - Golf sector
- Job Reference: 00033453-1
- Date Posted: 7 January 2021
- Recruiter: CV-Library
- Location: South West London, London
- Salary: £25,000 to £26,000
- Sector: Call Centre / Customer Service, Covid-19
- Job Type: Permanent
Job Description
German speaking Customer Service - Golf sector
LOCATION
REMOTE WORKING INITIALLY DUE TO COVID-19 WITH A VIEW TO WORKING IN THE OFFICES IN SOUTH WEST LONDON AREA AT A LATER DATE
LANGUAGES
Fluency in German is essential
COMPANY BACKGROUND
Our client is a world leading and one of the most successful and popular global brands in the golf sector.
RESPONSIBILITIES
As a German speaking Customer Service Executive, you will be responsible for promoting a range of products to existing German speaking business customers (no cold calling!) whilst providing the highest level of customer service.
Your responsibilities will include:
* Working within a team do offer the best level of service to German speaking business customers
* Managing the accounts of existing customers and developing business relationships
* Proactively up-sell and cross-sell during calls
* Building a rapport with customers to understand their business needs
* Attending exhibitions and shows from time to time
PROFESSIONAL EXPERIENCE
* Fluency in German
* Previous experience in a customer service, administration or sales role
* A golf player is strongly preferred but would consider someone with a strong interest in sport
* Strong communication and interpersonal skills
* Excellent planning and organisational skills
SALARY
Base salary of up to £25,000 + commission.
Benefits include:
22 days holiday plus birthday holiday and 8 days bank holidays
FREE OWN USE SET OF GOLF CLUBS!!
Private Medical Insurance (eligible after 6 months service)
Healthcare Cash Plan for (eligible after 6 months service)
Life Insurance (automatic cover 3 x base salary - eligible after 6 months service)
Pension (salary sacrifice scheme - up to 6% match of employee contributions plus majority of company NI savings)
Staff Discount
Interest free Season Ticket Loan
Interest Free Leisure Loan to up to £600 (eligible after 6 months service)
This role is to start as soon as possible so please send your CV to us straight away!
Contact: Lisa Grimes