German speaking Customer Service - Golf sector

  • Job Reference: 00033453-1
  • Date Posted: 7 January 2021
  • Recruiter: CV-Library
  • Location: South West London, London
  • Salary: £25,000 to £26,000
  • Sector: Call Centre / Customer Service, Covid-19
  • Job Type: Permanent

Job Description

German speaking Customer Service - Golf sector

LOCATION
REMOTE WORKING INITIALLY DUE TO COVID-19 WITH A VIEW TO WORKING IN THE OFFICES IN SOUTH WEST LONDON AREA AT A LATER DATE

LANGUAGES
Fluency in German is essential

COMPANY BACKGROUND
Our client is a world leading and one of the most successful and popular global brands in the golf sector.

RESPONSIBILITIES
As a German speaking Customer Service Executive, you will be responsible for promoting a range of products to existing German speaking business customers (no cold calling!) whilst providing the highest level of customer service.

Your responsibilities will include:

* Working within a team do offer the best level of service to German speaking business customers

* Managing the accounts of existing customers and developing business relationships

* Proactively up-sell and cross-sell during calls

* Building a rapport with customers to understand their business needs

* Attending exhibitions and shows from time to time

PROFESSIONAL EXPERIENCE

* Fluency in German

* Previous experience in a customer service, administration or sales role

* A golf player is strongly preferred but would consider someone with a strong interest in sport

* Strong communication and interpersonal skills

* Excellent planning and organisational skills

SALARY
Base salary of up to £25,000 + commission.

Benefits include:

22 days holiday plus birthday holiday and 8 days bank holidays
FREE OWN USE SET OF GOLF CLUBS!!
Private Medical Insurance (eligible after 6 months service)
Healthcare Cash Plan for (eligible after 6 months service)
Life Insurance (automatic cover 3 x base salary - eligible after 6 months service)
Pension (salary sacrifice scheme - up to 6% match of employee contributions plus majority of company NI savings)
Staff Discount
Interest free Season Ticket Loan
Interest Free Leisure Loan to up to £600 (eligible after 6 months service)

This role is to start as soon as possible so please send your CV to us straight away!

Contact: Lisa Grimes