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Gateline assistant

Posted 18 days ago by Bluearrow
Location Chippenham Job Type Temporary
Salary £10 per hour Sector Call Centre & Customer Service
We are currently recruiting for three gate line assistants working in Chippenham to deliver quality customer care must conduct duties at all times in a safe professional manner, to consistently deliver a high standard of customer service balanced with revenue protection, remembering that the gate line assistants present the public face of the company.

You will be working on a shift rotation which may include some weekends.

Main responsibilities:

- Maintain customer safety, security and respond positively to all customer enquires.

- Maintain a high profile and be present at the gate line at all times whilst on duty.

- Identify potential hazards within your working environment and take ownership and responsibility.

- Operate the wide-aisle gate, as per set procedures and direct ticket less customers to sales office.

- Maintain professional appearance of the gate line making sure the area is kept litter and dirt free, with customer walkways being kept clear without obstruction.

for more information please apply.