|Location||Ealing, London||Job Type||Permanent|
|Salary||£37000 - £40000 per annum + 30 days holidays, 10% Bonus||Sector||Engineering|
Type of job: permanent
Salary: £37000 to £40000 plus 10% over target bonus
We are now seeking to recruit a Garage Manager to for our fast growing fleet maintenance provider based in Ealing. This well-established garage requires a Garage Manager to join a team of 8 .i.e. technician in charge, vehicle technicians and apprenticeships.
As a manager you will be required to run an efficient operation, ensure customer satisfaction at all times, motivate and support staff. You will be expected to assist in the development and improvements of processes and systems as well as driving the business forward
To lead, inspire, motivate and coach a team of our employees, to ensure maximum performance is delivered to meet both internal and external customer expectations
Achieving the monthly productivity targets that are set (by finance) and reviewed from time to time.
You will be responsible for managing the commercial customer relationships, for example the Garage Managers have regular review meetings with customers
Setting the standards of compliance, behaviours and work ethics that place the customer at the heart of everything we do. Garage managers should focus on KCI (Keeping the Customer Informed).
Responsible for the service delivered in network
Ensure that customers' vehicles are serviced, maintained and repaired to agreed standards and to planned schedules.
Deliver an overall service that meets the existing and rising standards expected from customers
Build and maintain strong local customer relationships and take the network services lead for national account customers
Grow local SMR business by attracting and retaining profitable retail and SME customers
Take a shared responsibility for discharging Group and its Customers Operators License obligations with regards to the SMR of their vehicles as defined by VOSA
Responsible for all stock control and maintenance within their garage
Management of (potentially) larger amount of employees / larger work areas (i.e. 24/5 workshops, satellite inclusion, etc.)
To continually analyse costs and drive new cost saving initiatives across the Garage Service Network
Level 3 NVQ Qualified Automotive, Service and Repair (or equivalent) preferred
Leadership qualities and abilities to cross-manage
If you think that you are appropriate candidate for this position, please do not hesitate to contact or Marta Kosno on 01453 852 542 or email .
Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.