French Speaking Reservation Co-ordinator

Posted 27 days ago by Pertemps
Location Nottingham Job Type Permanent
Salary £18000 - £20000 per annum Sector Call Centre & Customer Service
French Speaking Reservations Coordinator
Nottingham NG4
up to £20,000 per annum

Our client are the fastest growing group tour operator in the UK, led by the same family that established the brand over 30 years ago and boasting a diverse product portfolio!

They are currently seeking to recruit for a French speaking Hotel Reservations Coordinator to work within the Hotels department to source and secure hotel reservations for groups travelling within Europe.

The successful candidate will work alongside the Hotel Reservations Manager and will be responsible for:
• Requesting and securing hotel reservations for groups
• Monitoring hotel deadlines, extending or cancelling as necessary
• Working closely with both the sales and operations department
• Making deposit and balance payments for hotels
• Checking that invoices are correct and process payment
• Request new rates from hotels
• Follow up with the hotel any concerns raised from groups returning from tour
• Make hotel arrangements for forthcoming inspection visits for groups leaders

The requirements:
 A fluent French speaker
 Be numerate and accurate – can confidently work with invoices
 Have excellent time management skills
 Possess excellent organisational skills
 Ability to build and develop relationships with colleagues and suppliers
 Be able to use own initiative
 Able to meet deadlines
 Possess good communication skills
 Being able to confidently speak French would be a distinct advantage