Fleet Customer Service

Posted 14 days ago by Omega Global Resource Solutions
Location Chippenham, Wiltshire Job Type Permanent
Salary Up to £19500 per annum Sector Call Centre & Customer Service
Fleet Customer Service

Fleet Customer Service Advisor required by industry leading company, based in Chippenham. The successful candidate will be responsible for dealing with queries from customers regarding routine vehicle maintenance and also assisting with emergency breakdown situations.

Main Duties:

- Receiving calls from customers to arrange service and maintenance to company vehicles.
- Responding to emergency breakdown calls and arranging recovery.
- Organising courtesy vehicles.
- Keeping customers informed of progress.
- Providing outstanding customer service at all times.

The ideal candidate will be able to demonstrate the following:

- A background within a customer service role, used to answering high volumes of calls.
- A positive and confident communication style.
- Excellent questioning and listening skills, able to remain calm under pressure.
- Strong problem solving skills.
- Proficient with Microsoft Office.

Please contact Anna Hinton 01453 829521.

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.

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Omega Global Resource Solutions

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