Fine Dining Operations Manager

Job Title: Fine Dining Operations Manager
Contract Type: Permanent
Location: Ascot
Salary: Competitive
Start Date: 2019-07-23 00:00:00
Reference: SDX/TP/RF3351/DH
Contact Name: Davina Healey
Contact Email:
Job Published: July 23, 2019 08:18

Job Description

We have are recruiting a Fine Dining Operations Manager to be based at Ascot Racecourse. This exciting opportunity involves managing the food and beverage operation in the Fine Dining department to the agreed standards. You will also aim to maximise the profitability of the Fine Dining department and work closely with all departments to share best practice across site.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship and RHS Chelsea Flower Show.

For more information on the company seeCareers in Sports and Leisure


Package description

Competitive salary

Main responsibilities
  • Identify profitable growth opportunities through innovation and sharing of best practices within the Fine Dining operation

  • Manage clients expectations both internal and external

  • Ensure your account is performing within the agreed KPIs at all times to meet Sodexos commitments

  • Take overall responsibility for managing the variable costs within the Fine Dining budget

  • Ensure that clients receive best in class service delivered within contractual terms and in a cost effective manner

  • Develop and recruit a strong Fine Dining team of casual managers and staff with specific focus on consistency

  • Monitor KPI reporting for your account, reviewing contents of client meetings and delivering actions

  • Implement training program in all fine dining areas

  • SOPs are up to date, implemented and referred to and signed off throughout all race days

Ideal candidate
  • Operational knowledge, skills and experience in fine dining
  • Logistics sense for efficient set up and breakdown of events
  • Management of multiple Profit and Loss Accounts
  • Management of a large and diverse casual team
  • Excellent communication skills
  • Experienced in using Microsoft Office
  • Good standard of literacy and numeracy


  • IOSH managing safely qualification
  • CIEH Level 3 qualification
About the company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over 1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.