Field Based Customer Service Officer
|Job Title:||Field Based Customer Service Officer|
|Salary:||£18000 - £25000 per annum|
|Start Date:||2019-07-15 00:00:00|
|Contact Name:||Simon Atkins|
|Job Published:||June 28, 2019 13:09|
Due to growth and a new contract win we have immediate positions for a Field Based Customer Service Officer.
You will receive a starting salary of up to £25000, 23 days holidays and you will also qualify for the business mileage.
As a Field Based Customer Service Officer you will be responsible for signing up learners who are undertaking a variety of different work programmes. You will be responsible for collating and maintaining accurate learner enrolment schedules, ensuring all required paperwork meets the criteria of Awarding and Funding Organisations.
Additional duties for the Customer Service Officer will include:
- Complete initial paperwork and induction with learners
- Administering Registration and certification of learners
- Travelling to different locations throughout England (overnight stays will apply) to meet learners and complete the registration process
- You will work very closely with the Training and Delivery team to ensure smooth enrolment of learners.
Skills, Experience and Qualifications Required for the Field Based Customer Service Officer:
- Previous experience of working in a similar environment is highly desirable
- Excellent administration skills, including attention to detail and working to strict compliance and timescales
- Ability or proven track record of working on own initiative and in a targeted working environment
- Knowledge of Work Based Learning Programmes and Funding would be desirable
- Own Vehicle and flexibility to travel with overnight stays where applicable
The positions are available immediately and will be subject a CRB check.
For further information please contact Simon Atkins at Pertemps Newcastle
Keywords: Assessor, Enrolment, Sign Up, IAG, Own Transport, Recruitment, Learner recruitment, Learner Engagement, Recruitment Officer, Outreach, Customer Services, Administration, Customer Service Advisor.
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