Field Application Specialist – 6 Month Fixed-Term Contract

  • Job Reference: 00006729-1
  • Date Posted: 14 May 2020
  • Recruiter: CV-Library
  • Location: Birmingham
  • Salary: £35,000
  • Sector: Healthcare & Medical, Science & Technology, Covid-19
  • Job Type: Contract

Job Description

Field Application Specialist – 6 Month Fixed-Term Contract
Field Based (with travel throughout your assigned territory)
Do you have lab experience, PCR/qPCR knowledge and great customer service skills? Want to join an exciting, growing biotech business that is helping to combat COVID-19? If so, we want to hear from you.
About Us
We are Novacyt, a rapidly growing diagnostics group specialising in infectious diseases. We have a number of successful brands and serve a large global customer base, from hospitals to large corporates.
Under our brand, Primerdesign, we have delivered exceptional products to combat formidable challenges. We developed the world’s first swine flu detection kit, played an important part in uncovering the UK’s horse meat scandal and are currently producing high-performing detection kits to support the fight against COVID-19.
We’re now looking for a number of Field Application Specialists to join us on a six month fixed-term contract and provide support to customers using our diagnostic products.
The Benefits
- Salary of £35,000 pro rata
- Car allowance
- Healthcare
- Pension scheme
- Life assurance
- 25 days’ holiday pro rata
This is a fantastic opportunity to take on an engaging contract and support ground-breaking products that are making a positive impact across the globe.
We invest in our employees to ensure that they are the best in their field, and your time with us will be no different. You’ll receive all the support and training you need to make a success of your role.
The Role
As a Field Application Specialist, you will provide support to customers using our diagnostic products, including our COVID-19 detection kits.
Acting as a primary point of contact for customers, you will manage and resolve technical queries, build a good understanding of customers’ requirements and recommend products to best meet their needs.
You’ll organise and carry out product training and demonstrations at customer sites and communicate customers’ comments, complaints and concerns to management.
Depending on your location, you’ll cover one of the following territories:
- Scotland and Ireland
- The North East, Yorkshire and Humberside and the East Midlands
- The North West, West Midlands and Wales
- The South West and South East
- East Anglia and London
About You
To join us as a Field Application Specialist, you’ll need:
- At least two years’ relevant laboratory experience
- Experience in a customer-facing role, including email, telephone and face-to-face interactions
- A high level of molecular biology (PCR/qPCR) technical competence
- A BSc Hons (or equivalent) in a relevant scientific subject
- A full driving licence
A PhD in a relevant discipline would be highly desirable, as would knowledge of the qPCR market and clinical testing.
You may have previously worked as a Laboratory Analyst, Scientist, Lab Analyst, Research Associate, or R&D Scientist.
Other organisations may call this role Product Support Specialist, Field Service Technician, Technical Sales Representative, Customer Support Advisor, or Technical Support Advisor.
Webrecruit, Novacyt and Primerdesign are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking a rewarding new role as a Field Application Specialist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Working hours: 37.5 hours per week