Experienced Credit Controller - Temp ongoing

Job Title: Experienced Credit Controller - Temp ongoing
Contract Type: Contract
Location: Coventry
Salary: £9.00 - £10.50 per hour
Start Date: 2019-10-07
Reference: 394104672
Contact Name: Georgia Bishop
Contact Email:
Job Published: September 24, 2019 16:15

Job Description

Come and join our multi-million pound business as a Credit Controller. Pertemps Recruitment Partnership has been growing since 1961 and is now looking for a Credit Controller to join their busy lively team, situated in the heart of Meriden. As a Credit Controller, Reporting to the Team Leader, the credit controller is responsible for timely cash collection, logging of queries and credit management.

This is a full tim temproary contract position offering an 

The key accountabilities of the job are:
• Manage portfolio of clients to ensure timely cash collections
• Debt reduction
• Maintenance/management of designated ledgers
• Escalate issues internally and externally where appropriate
• Update internal systems with notes relating to all communications on each account
• Evaluate when accounts need to be passed to Litigation Department
• Log queried invoices onto in-house system

The Critical Activities of the Job are:
• Building and maintaining frequent contact with peers, clients and suppliers outside the organisation in order to collect outstanding debts quickly and efficiently before legalities need to be instigated
• Input queries through to Query Resolution Team in a timely manner
• Providing a credit control service to clients and branches
• Display good negotiation skills in order to influence clients round to your way of thinking
• Operate with a sense of urgency
• Manage own time and priorities workload.

The Job Holder will ideally express:
• Communication skills, expressing thoughts and ideas clearly and concisely when negotiating with clients on credit control issues
• Personal commitment to meet and where appropriate surpass customer expectations by sensitively negotiating ways of reducing debts to satisfy both parties
• The ability to make decisions about priorities and tasks anticipating likely difficulties and making contingency plans to recover debts
• Determination to set and meet specific targets, which represent a significant challenge
• A willingness to work conscientiously, efficiently, using an orderly approach and paying close attention to details when dealing with credit control matters
• The ability to analyse verbal information and accounts to evaluate bad debts
• Confidence when making decisions and confronting difficult issues about customer accounts
• Understanding of the formal structure and hierarchy of the company, working within the standard operating procedures, rules and regulations to ensure best practise in the achievement of goals